Dr Jonathan Toussaint Mediation · Workplace · Supervision

Family & workplace

Mediation that lets people be heard and move forward

When a relationship or a workplace has reached a stalemate, mediation offers a way through that a formal fight rarely does: a structured, impartial conversation where both sides are heard and a workable agreement is built together.

Jonathan is an experienced mediator and family therapist. He holds the room steady so the people in it can do the difficult work of understanding each other and reaching their own agreement.

Mediation is voluntary and confidential. Jonathan does not take sides, does not decide who is right, and does not impose a result. His job is to run a fair process: to make sure each person can speak and be understood, to keep the conversation on the real issues rather than old grievances, and to help both parties shape an outcome they can actually live with. Because the agreement belongs to the people who made it, it tends to hold.

Where mediation helps

Family mediation

Separating couples, parenting arrangements, blended-family tension, or conflict between adult family members and across generations. A calm setting to sort out what happens next, in the interests of everyone affected, especially children.

Workplace mediation

Disputes between colleagues, friction within a team, or a breakdown between a manager and a staff member. A confidential process that repairs working relationships and restores a functioning team, without a drawn-out grievance.

How it runs

A clear process, from first call to agreement

Separate first conversations

Jonathan speaks with each person privately to understand the situation, explain how mediation works, and check that it is the right path.

Agreeing the ground rules

Everyone agrees how the session will run, what stays confidential, and what you are all hoping to resolve.

The mediation itself

A structured joint session, or several, where the real issues are worked through calmly and each person is genuinely heard.

A workable agreement

The points you settle are written up in plain language so everyone leaves clear on what was agreed and what happens next.

Work with Jonathan

Start with a conversation about what your organisation needs

Whether it is a workplace dispute to resolve, a team to develop, or supervision for your practitioners, the first step is the same: a straightforward conversation about the situation and the fit. Jonathan reads every enquiry himself.